Every Cuxtom Hub product is built to order. Here's how we handle returns, replacements and refunds.
Since all of our jerseys and patches are custom sublimated, embroidered or fabricated to your design, we do not accept returns or exchanges for buyer's remorse, sizing errors after design approval, or color preferences once the proof has been signed off.
If your order arrives with a manufacturing defect, printing error, or does not match the approved proof, contact us within 7 days of delivery. We'll repair, remake or replace the item at no additional cost.
Inspect your package on arrival. If items are damaged in transit, send us photos of the packaging and product within 48 hours of delivery so we can file a claim and ship a replacement.
Orders can be cancelled within 24 hours of payment, before artwork production begins. After proof approval, orders move into production and can no longer be cancelled or refunded.
Size charts are provided with every quote. We strongly recommend ordering a sample or measuring carefully — incorrect sizes ordered by the customer are not eligible for return or refund.
Email or call us with your order number, photos of the issue, and a short description. Our team will respond within 1–2 business days with next steps.
Questions? Reach out at 470.745.6599, +92 312 6329339 or visit our contact page.